UMAIR EJAZ; HAMMAD ZAFAR; SHEIKH MUHAMMAD FAKHAR E ALAM SIDDIQUI. DRIVERS OF CUSTOMER SATISFACTION AND LOYALTY IN AI-DRIVEN E-COMMERCE: EVIDENCE FROM KARACHI, PAKISTAN. JOURNAL OF SOCIAL SCIENCES DEVELOPMENT, [S. l.], v. 5, n. 5, p. 100–132, 2026. DOI: 10.59075/jssd.v5i5.295. Disponível em: https://www.jssd.org.pk/index.php/jssd/article/view/295. Acesso em: 7 oct. 2026.